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FAQs

Cancellation Policy

Lady Elise Beauty Store does not accept canceled orders, and does not process canceled orders. After the order has been submitted, it is immediately sent to the Distribution Center to begin processing. This ensures that our Beauty Diva Customers receive their orders in a timely manner. Since the order process moves very quickly, it is not possible to make any change(s) to your submitted order, including cancellation. Please be sure to review your order very carefully before submitting it.

 

 Changing An Order

We do sincerely apologize. Your order and the items within your order, is not able to be changed after the order has been submitted.

 

Wrong Shipping Address
If there is an error in your shipping address, please contact customer service immediately. While Lady Elise Beauty Store is not responsible for errors in shipping addresses entered by our customers, we’d be happy to try to help resolve the issue.

If you have additional questions, please feel free to contact us using the our email submission form: 

https://elise-beauty.myshopify.com/pages/about-us

 

 

Thank You